TwinTech, is a provider of managed website development
and shared hosting solutions to many levels of
customers including service providers, resellers
and business customers around the globe.
Web
Development
Your Web site needs are unique. TwinTech can help.
Whether it's a site with extensive use of Flash
or an ecommerce store with thousands of products,
we have the talent and experience to create that
perfect Web site for you! What's more, a dedicated
TwinTech Web Design Consultant will be assigned
to your account to ensure we deliver on your distinct
design needs. Read
More.
Customer
Service
TwinTech is dedicated towards satisfaction. We
are dedicated to our customers with goals in providing
the best customer service and providing excellent,
reliable and state of the art products. Our reputation
is extremely important to us. To ensure continued
client satisfaction, TwinTech only buys the top
of the line equipment for its facilities from
leaders in the industry. In order to provide the
best possible customer service, we do NOT outsource
our support responsibility to third-party companies
who do not care about each individual customer.
At TwinTech we have a team of customer service
specialists who can assist you with all your questions
or concerns. TwinTech is all about its clients.
You will always get a HUMAN response from us on
ANY request or issue that you may have and we
will assist you as fast as possible.
Quality Components
At TwinTech technology is the key. Our network
facilities use the latest and top of the line
products made available by leaders in the industry.
Unlike many hosting companies who are willing
to sacrifice quality for profit, we always stand
by our guarantee of excellence. We use only name-brand
equipment such as Cisco®/Juniper® routers,
3Com™ Switches, Intel™ & AMD™
Processors
for our servers. All our customers enjoy full
firewall protection against DDOS attacks, the
absolute best in shared web hosting environments.
Servers
Our servers, equipment and network are of the
highest quality. Our servers are powered by Dual
Intel® Xeon processors with 2-4GB RAM minimal
and reliable SCSI drives. Our servers are located
within multiple World Class data centers within
the United States.
Software
Our servers run industry standard software. We
run Apache, mySQL, PHP and RedHat Linux. Our customers
utilize the powerful WebHost Manager/CPanel system
currently being used to manage over 600,000 accounts
across many hosting providers.
24/7 Monitoring
Our technology is very sophisticated. We have
many safety features in place to protect our clients
data. All services on our network are monitored
24x7x365 using an advanced off-site monitoring
system. Our system administrators are notified
via email, pager, and an audible alarm within
30 seconds of a service going down on any of our
machines. The following services are being monitored
in real-time: Conn, CPU, Disk, DNS, FTP, HTTP,
Msgs, POP3, SMTP, Procs, SSH, Control panel, SSL.
Furthermore, our environmental DataTrax software
monitors the multiple electrical feeds, transfer
switches, dry pipe sprinkler system, VESDA smoke
detection, AC's, UPS units, generators, and security
systems in the data center facility.
Peace of mind
At TwinTech we care about your data. We are fanatical
when it comes to data integrity. We don't just
perform routine backups but we also perform immediate
backups! Imagine that you have just put in all
your free time to work on your website. Then suddenly,
due to a server hard-drive crash all your work
is lost since your web hosts last backup is older
than 24 hours! To assure that this will never
happen to you, we always do *immediate* backups
due to our implementation of GoldBox setups which
incorporate RAID-1 redundancy configurations on
every server we put online.
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